How to manage logistics, transportation, and delivery in interprovincial operations

7 Nov 2025

In the world of second-hand cars, it is increasingly common for dealers to buy and sell vehicles between different provinces. This expands the market and opportunities, but it also introduces new logistical challenges. At Dealcar, we tell you everything you need to know to effectively manage logistics, transportation, and delivery in interprovincial operations, whether between professionals (B2B) or with the end customer.

Why is it important to optimize interprovincial logistics?

Time and cost savings

Well-planned logistics avoids delays, cost overruns, and errors that can affect the profitability of the operation.

Improved customer experience

In B2C operations, on-time and incident-free delivery reinforces the buyer's trust and enhances the dealer's reputation.

Greater competitiveness

Offering transportation between provinces allows you to attract more customers, expand targeting areas, and access better buying opportunities.

Key elements in interprovincial logistics

1. Route planning

  • Define exact origin and destination

  • Calculate estimated times

  • Consider holidays, delivery schedules, and traffic conditions

2. Choosing the method of transportation

  • Self-transport (van, tow truck, trailer)

  • Hiring a logistics company (individual or multiple car carrier)

  • Collaborative transport platforms (like Shiply or similar)

3. Necessary documentation

  • Sales contract (if applicable)

  • Invoice

  • Pickup authorization (in case of third parties)

  • Transport insurance (highly recommended)

4. Vehicle control

  • Review before sending: fuel level, visible damage, cleanliness

  • Photographs of the car's condition

  • Sign pickup and delivery receipt

5. Delivery tracking

  • GPS or direct contact with the transporter

  • Confirmation of delivery to the customer or reception point

  • Documented incidents at the moment

Summary table of the interprovincial logistical process

Stage

Who is involved

Recommended tools

Key recommendations

Route planning

Sales / logistics

Google Maps, Waze, Dealcar

Avoid holidays and urban sections

Choosing transportation

Manager / logistics

Transport companies, platforms

Compare prices and times

Vehicle preparation

Workshop / reception

Visual inspection checklist

Photos and complete review before sending

Documentation

Administrative

Templates, CRM, Dealcar

Everything signed and digitized

Tracking and delivery

Logistics / seller

WhatsApp, calls, GPS apps

Confirm with customer or final recipient

Delivery to the final customer in another province

1. Clear and timely coordination

  • Notify the customer with the estimated day and time slot

  • Inform who will deliver the car and under what conditions

2. Vehicle in deliverable condition

  • Exterior and interior cleaning

  • Final review: lights, brakes, A/C, tires

  • Enough fuel to drive

3. Delivery signature and documentation

  • Contract and warranty signed beforehand or at the moment

  • Manual, second key, technical sheet

  • Delivery report with signature and observations if applicable

4. Post-sale follow-up

  • Courtesy call or message to check satisfaction

  • Activation of warranty or contracted services

  • Request for online opinion or rating

Best practices for independent dealers

  • Create a standard transport protocol for your team

  • Use transport services with references and insurance

  • Digitize the entire process with tools like Dealcar

  • Offer the customer the option of pickup or home delivery

  • Document everything with photographs and signed forms

Conclusion

Interprovincial logistics is no longer exclusive to large groups. Today, any independent dealer can sell (and deliver) a car in another province professionally. With good planning, reliable suppliers, and clear processes, you can turn every delivery into an experience that strengthens your brand.

At Dealcar, we help hundreds of dealers organize their stock, plan deliveries, and maintain an agile logistics flow. Take advantage of this benefit and make every interprovincial operation a success.

FAQ – Frequently Asked Questions

What is the best means of transport for sending a car between provinces?

It depends on the budget and urgency. For speed, the individual car carrier. For savings, a shared platform.

Is it necessary to have transport insurance?

It is not legally required, but it is highly recommended to cover damages during transport.

Can I use my own tow truck or trailer?

Yes, but ensure compliance with traffic, weight regulations, and documentation of the vehicle in motion.

What happens if there are damages when the car arrives?

It is important to have prior photographs, a signed delivery receipt, and immediate communication of the incident.

Is it a good idea to deliver cars directly to the customer?

Yes, if done correctly. A good delivery can build customer loyalty and differentiate you from the competition.

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Increase your sales by up to 20% by conveying trust

Professional website with online payment and AI-generated photos that convey trust and accelerate purchasing.

Reduce up to a -15% your costs and improve margins

Control prices, margins, and stock in a single software that simplifies management.

Everything in your pocket

Manage your dealership from the app and the web, wherever you are.

Book an appointment and grow your dealership

Up to 30% more local visits and leads

With a website optimized for your area, Google ranks you better and attracts more interested customers.

Increase your sales by up to 20% by conveying trust

Professional website with online payment and AI-generated photos that convey trust and accelerate purchasing.

Reduce up to a -15% your costs and improve margins

Control prices, margins, and stock in a single software that simplifies management.

Everything in your pocket

Manage your dealership from the app and the web, wherever you are.

Book an appointment and grow your dealership

Up to 30% more local visits and leads

Increase your sales by up to 20% by conveying trust

Reduce up to a -15% your costs and improve margins

Everything in your pocket

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